Franchise Operations
The Kid's Community College Operations Management system provides a channel for communication, data and information exchange between the support team, the franchisee campuses, the associates, the customers and the vendors/suppliers. The system also serves as a very effective management tool in supporting your day-to-day activities and reporting policies and procedures.
The data collected from campuses include daily sales information, labor hours,student performance and assessment data, inventory and more. The system enables us to quickly identify areas of needed support and economically roll out effective business solutions that fit our franchisee's specific needs. Each franchisee has complete control over all parts of the system - the data, the communication, the software, the hardware. The franchisee has all necessary rights to the software that supports the overall system functionality as well as to any custom-developed functionality.>
The following list identifies essential benefits and features of our Operations Management system:
- Faster, more effective communications between campuses and the support team
- Increased level of support for all franchised locations and for the whole franchise network
- Improved franchisee control of daily operations achieved through identifying operational discrepancies and inconsistencies
- Enhanced lesson planning and assessments
- Support for staffing decisions based on operations history
- Flexibly configurable reporting and approval structures support franchisee needs
- Data collection modules are configurable for individual campuses, associates, managers - to easily identify performance and improvement opportunities
- Custom reports creation capability that ensures the ability of the system to meet varying agency reporting needs
- E-mail/Fax/WEB reports distribution
- Automated data collection from each campus
- Task planning and scheduling
- Custom survey creation capabilities to help affect and influence customer service
- Reassured accountability and efficiency of the each franchised campus
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